About
Highly motivated and energetic professional with a robust background in operational management, client relations, and administrative oversight, adept at optimizing workflows and enhancing customer satisfaction. Proven ability to lead diverse tasks, from complex complaint resolution to strategic resource management, consistently driving efficiency and positive outcomes. Seeking to leverage extensive experience in people management and exceptional service delivery to contribute to a dynamic organization.
Work
Allweda Hi-Tech Solution
|Administrative Officer
Port Harcourt, Rivers State, Nigeria
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Summary
Manages comprehensive administrative operations, facility resources, and daily office functions to ensure seamless productivity at Allweda Hi-Tech Solution.
Highlights
Managed procurement and inventory of office supplies and equipment, optimizing resource allocation and ensuring operational continuity.
Supervised daily office activities, including mail management and meeting coordination, enhancing overall workplace efficiency.
Maintained well-organized facilities, contributing to a productive and professional work environment for staff.
Minna Neurological Hospital
|Caregiver
Port Harcourt, Rivers State, Nigeria
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Summary
Provided compassionate daily living support and promoted independence for patients at Minna Neurological Hospital.
Highlights
Assisted patients with daily living activities, ensuring comfort, dignity, and a high standard of care.
Empowered patients by encouraging self-care and independence, fostering a positive and supportive recovery environment.
Collaborated with healthcare professionals to implement personalized care plans, enhancing patient well-being and recovery outcomes.
F&G Trinity Marine
|Front Desk Officer
Port Harcourt, Rivers State, Nigeria
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Summary
Enhanced client communication and operational efficiency by implementing feedback mechanisms at F&G Trinity Marine.
Highlights
Streamlined client communication processes, significantly improving workflow efficiency and overall service delivery.
Initiated and championed the adoption of a customer feedback system, leading to measurable improvements in client satisfaction and organizational productivity.
Acted as the primary point of contact, resolving inquiries and fostering positive client relationships to support business objectives.
Blessed Computers
|Operations Manager
Port Harcourt, Rivers State, Nigeria
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Summary
Led operational activities and client relations to ensure seamless business functions at Blessed Computers.
Highlights
Managed and resolved client complaints efficiently, maintaining high levels of customer satisfaction and contributing to uninterrupted business operations.
Oversaw daily business operations, ensuring all processes ran smoothly and effectively to meet organizational objectives.
Coordinated day-to-day business handling, optimizing resource allocation and task delegation to enhance team productivity.
Education
Covenant Polytechnic, Aba
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HND
Business Administration and Management
Covenant Polytechnic, Aba
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OND
Business Administration and Management
Certificates
Generative AI
Issued By
3MTT, DepTech, Data Science Nigeria, and Google Rivers
Level 3 Professional diploma in Health and Social Care
Issued By
London Metropolitan Medical - London
Level 4 International Diploma Programme in Adult & Social Care
Issued By
Training Qualification UK - London
Level 4, Health and Social Care
Issued By
Organization of Business Professional - London
Professional Diploma in Health and Social Care (Adult)
Issued By
Rego ET' Academy Lagos, Nigeria
Skills
Software & Tools
Ms. Word, Excel, Powerpoint, Corel Draw.
Communication
Verbal Communication, Written Communication, Client Communication, Stakeholder Engagement.
Management & Operations
Customer Service, People Management, Operations Management, Administrative Support, Office Management, Resource Management, Workflow Optimization, Process Improvement, Meeting Coordination.
Client Relations
Client Complaint Resolution, Customer Satisfaction, Feedback Systems.
Care & Support
Patient Care, Daily Living Activities Support, Patient Empowerment.
Interests
Professional Development
Business, Women Empowerment, Personal Development.
Leisure
Games, Traveling.